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ChangesSendGridSMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

SendGrid: Incident deleted: SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

Incident deletedDeleted by vendor (rule)Changed stspg.io (opens in new tab)
Summary

SendGrid removed a resolved, minor-impact incident report covering SMS delivery delays from Twilio to DigiTel C.A. subscribers in Venezuela. The incident started at 2026-10-10 13:38 UTC and was resolved at 2026-10-10 23:03 UTC; updates reported recovery and normal delivery, but stated no cause or fix.

Machine-written from the diff below (Sol; type: incident edit). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

RemovedTitle#1
Before: SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela
After: removed
RemovedImpact#2
Before: minor
After: removed
RemovedStatus#3
Before: resolved
After: removed
RemovedStart time#4
Before: 2026-10-10 13:38 UTC
After: removed
RemovedResolved time#5
Before: 2026-10-10 23:03 UTC
After: removed
RemovedAffected components#6
Before: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
After: removed
RemovedUpdateinvestigating#7
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdateinvestigating#8
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdateinvestigating#9
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateinvestigating#10
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#11
Before: We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#12
Before: We have observed a recovery in SMS delivery from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateresolved#13
Before: The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.
After: removed

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

History of this incident

TodayMonday, October 19Mon, Oct 19

1 rewrite

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