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ChangesTwilioSMS Delivery Delays from Twilio to Brisanet Brazil

Twilio: Incident deleted: SMS Delivery Delays from Twilio to Brisanet Brazil

Incident deletedDeleted by vendor (rule)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

RemovedTitle#1
Before: SMS Delivery Delays from Twilio to Brisanet Brazil
After: removed
RemovedImpact#2
Before: minor
After: removed
RemovedStatus#3
Before: resolved
After: removed
RemovedStart time#4
Before: 2026-10-07 14:02 UTC
After: removed
RemovedResolved time#5
Before: 2026-10-12 09:53 UTC
After: removed
RemovedAffected components#6
Before: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
After: removed
RemovedUpdateinvestigating#7
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#8
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#9
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#10
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#11
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#12
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#13
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#14
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#15
Before: We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#16
Before: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#17
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#18
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#19
Before: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#20
Before: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#21
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#22
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#23
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
After: removed
RemovedUpdateidentified#24
Before: Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#25
Before: We have observed a recovery in SMS delivery receipt from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#26
Before: We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateresolved#27
Before: The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
After: removed

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

History of this incident

TodayMonday, October 19Mon, Oct 19

1 rewrite

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