# Twilio: Incident deleted: SMS Delivery Delays from Twilio to Brisanet Brazil

**Summary:** _summary pending_
- Kind: Incident deleted · Label: Deleted by vendor (rule)
- Changed: 2026-10-19 19:43 UTC · Detected: 2026-10-19 19:43 UTC
- [Source: https://stspg.io/tvw3zc9w0nh6](https://stspg.io/tvw3zc9w0nh6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/8jy0g7q5xkfb@723044f491f5 → after (deleted)
- Change 1 of 1 for this incident

Incident page (full timeline): [SMS Delivery Delays from Twilio to Brisanet Brazil](https://rewindex.com/company/twilio/incidents/8jy0g7q5xkfb.md)
## What changed

**1. Removed: Title**

```diff
- SMS Delivery Delays from Twilio to Brisanet Brazil
```

**2. Removed: Impact**

```diff
- minor
```

**3. Removed: Status**

```diff
- resolved
```

**4. Removed: Start time**

```diff
- 2026-10-07 14:02 UTC
```

**5. Removed: Resolved time**

```diff
- 2026-10-12 09:53 UTC
```

**6. Removed: Affected components**

```diff
- CARRIER NETWORK - SMS, Latin America, SMS, Latin America
```

**7. Removed: Update** (investigating) · 2026-10-07 14:02 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

**8. Removed: Update** (identified) · 2026-10-07 14:07 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

**9. Removed: Update** (identified) · 2026-10-07 15:08 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

**10. Removed: Update** (identified) · 2026-10-07 17:08 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

**11. Removed: Update** (identified) · 2026-10-07 21:13 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
```

**12. Removed: Update** (identified) · 2026-10-08 05:14 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
```

**13. Removed: Update** (identified) · 2026-10-08 21:15 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
```

**14. Removed: Update** (identified) · 2026-10-09 21:15 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
```

**15. Removed: Update** (monitoring) · 2026-10-09 21:43 UTC

```diff
- We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

**16. Removed: Update** (identified) · 2026-10-09 23:40 UTC

```diff
- Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

**17. Removed: Update** (identified) · 2026-10-10 03:10 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

**18. Removed: Update** (identified) · 2026-10-10 05:10 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

**19. Removed: Update** (identified) · 2026-10-10 07:53 UTC

```diff
- Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
```

**20. Removed: Update** (identified) · 2026-10-10 08:54 UTC

```diff
- Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
```

**21. Removed: Update** (identified) · 2026-10-10 11:01 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
```

**22. Removed: Update** (identified) · 2026-10-10 15:02 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
```

**23. Removed: Update** (identified) · 2026-10-10 23:02 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
```

**24. Removed: Update** (identified) · 2026-10-11 15:07 UTC

```diff
- Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
```

**25. Removed: Update** (monitoring) · 2026-10-12 06:45 UTC

```diff
- We have observed a recovery in SMS delivery receipt from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
```

**26. Removed: Update** (monitoring) · 2026-10-12 08:45 UTC

```diff
- We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
```

**27. Removed: Update** (resolved) · 2026-10-12 09:53 UTC

```diff
- The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 19:43 UTC | Incident deleted: SMS Delivery Delays from Twilio to Brisanet Brazil (this change) | Deleted by vendor |

All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/dae70ca62cb9f31 · Markdown: https://rewindex.com/change/dae70ca62cb9f31.md · JSON: https://rewindex.com/api/v1/changes/dae70ca62cb9f31 · Generated 2026-10-19T22:46:02.487Z