CVE-2024-57727: SimpleHelp Path Traversal Vulnerability
Critical · CVSS 9.1 (CVSS 3.1)KEV known exploitedEPSS 96.8%, 100th percentilePublished Updated Assigner: mitre
In CISA’s Known Exploited Vulnerabilities catalog: SimpleHelp Path Traversal Vulnerability.
Added , federal remediation due . Known ransomware use: Known.
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Status incidents that name it
No tracked status incident names this CVE.
Affected vendors and products
SimpleHelp : SimpleHelp
References
- CVE record on cve.org (opens in new tab)
- NVD entry (opens in new tab)
- simple-help.com/kb---security-vulnerabilities-01-2025 (opens in new tab)
- www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-re… (opens in new tab)
- CVE records from the CVE Program (cve.org). CVE® is a registered trademark of The MITRE Corporation. (opens in new tab)
- This product uses data from the NVD API but is not endorsed or certified by the NVD. (opens in new tab)
- Known Exploited Vulnerabilities catalog from CISA. (opens in new tab)
- EPSS scores from FIRST (Exploit Prediction Scoring System). (opens in new tab)