CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
Critical · CVSS 9.9 (CVSS 3.1)KEV known exploitedEPSS 66.4%, 99th percentilePublished Updated Assigner: mitre
In CISA’s Known Exploited Vulnerabilities catalog: SimpleHelp Missing Authorization Vulnerability.
Added , federal remediation due . Known ransomware use: Known.
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Status incidents that name it
No tracked status incident names this CVE.
Affected vendors and products
SimpleHelp : SimpleHelp
References
- CVE record on cve.org (opens in new tab)
- NVD entry (opens in new tab)
- simple-help.com/kb---security-vulnerabilities-01-2025 (opens in new tab)
- www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-re… (opens in new tab)
- CVE records from the CVE Program (cve.org). CVE® is a registered trademark of The MITRE Corporation. (opens in new tab)
- This product uses data from the NVD API but is not endorsed or certified by the NVD. (opens in new tab)
- Known Exploited Vulnerabilities catalog from CISA. (opens in new tab)
- EPSS scores from FIRST (Exploit Prediction Scoring System). (opens in new tab)