# CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability

> CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability. CVSS 9.9 (CVSS 3.1), in CISA KEV.

Canonical: https://rewindex.com/cve/CVE-2024-57726
Last updated: 2026-08-04T03:56:05Z

- Published: 2025-01-15 00:00 UTC · Updated: 2026-08-04 03:56 UTC · Assigner: mitre
- CVSS: 9.9 (CVSS 3.1) · Severity: Critical · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
- EPSS: 66.4%, 99th percentile (scored 2026-10-25)
- CISA KEV: yes, added 2026-04-24, federal due date 2026-05-08, ransomware use: Known

## Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

## CISA required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

## Affected vendors and products

- SimpleHelp : SimpleHelp

## References

- [CVE record on cve.org](https://www.cve.org/CVERecord?id=CVE-2024-57726)
- [NVD entry](https://nvd.nist.gov/vuln/detail/CVE-2024-57726)
- [https://simple-help.com/kb---security-vulnerabilities-01-2025\#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier](https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier)
- [https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/](https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/)

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_Sources: CVE records from the CVE Program (cve.org). CVE® is a registered trademark of The MITRE Corporation. (https://www.cve.org/) This product uses data from the NVD API but is not endorsed or certified by the NVD. (https://nvd.nist.gov/) Known Exploited Vulnerabilities catalog from CISA. (https://www.cisa.gov/known-exploited-vulnerabilities-catalog) EPSS scores from FIRST (Exploit Prediction Scoring System). (https://www.first.org/epss/)_


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Canonical: https://rewindex.com/cve/CVE-2024-57726 · Markdown: https://rewindex.com/cve/CVE-2024-57726.md · JSON: https://rewindex.com/api/v1/cves/CVE-2024-57726 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-26T02:47:10.652Z