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Zapier: "Chat with Sales" page not loading

No impact listedStatus: resolvededitedStarted Resolved (36 min)3 updatesstatus.zapier.com (opens in new tab)

Timeline of updates

  1. investigating

    We're investigating an issue where the Chat with Sales landing page (https://zapier.com/l/chat-with-sales (opens in new tab)) loads blank, preventing visitors from using the embedded sales chat.

    As a workaround, The Contact Sales form (https://zapier.com/l/contact-sales?demo_source=cs_nav_header (opens in new tab)) works and can be used for Sales inquiries.

    Our team is looking into the cause, and we'll share another update as soon as we have more information.

    If you run into issues with both the form and chat and are unable to contact Sales, feel free to open a ticket with our support team at zapier.com/app/get-help: http://zapier.com/app/get-help (opens in new tab), and our Support team will route the request appropriately.

  2. monitoring

    We have started pushing updates to the page and are now monitoring it to ensure the fix doesn't cause any unintended issues.

    We'll give another update once we confirm the issue is resolved.

  3. resolved

    We have tested the page post-fix and the issue is resolved. Users visiting the "Chat with Sales" page (https://zapier.com/l/chat-with-sales (opens in new tab)) should now be able to see the chat session.

    This incident is now considered resolved.

    If you don't see the chat, we recommend clearing your browser cache and cookies, then trying the page again. If you continue to have issues with the page, reach out to our support team at zapier.com/app/get-help: http://zapier.com/app/get-help (opens in new tab).

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Impact, status and times are the vendor’s own, as last archived. View on status.zapier.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Zapier, started 2026-11-02 20:31 UTC, resolved after 36 min, 3 update(s); edited after publishing.

Title
"Chat with Sales" page not loading
Vendor
Zapier
Date
URL
https://rewindex.com/company/zapier/incidents/01M6EZC3ZN9Z07T4JMKYGNVC6P

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