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Zapier: Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication.
Zapier reported a major outage affecting Facebook and Microsoft SSO: authentication succeeded, but users saw a blank page; a hard refresh or new tab allowed access. It started at 2026-10-05 18:54 UTC and was resolved at 2026-10-05 19:46 UTC, lasting 51 min. Engineering released a fix and confirmed both SSO methods were working.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Login
Timeline of updates
- investigating
Our Engineering team is aware of an issue affecting users who sign into Zapier.com "Zapier.com": http://Zapier.com using Facebook or Microsoft Single Sign-On (SSO). Users logging into Zapier with these services will see a blank screen after authenticating. The login authentication is successful; however, the page can be accessed after a hard refresh or by opening a new tab. We are investigating the issue and will give another update as soon as we find the cause.
- monitoring
Our Engineering team has identified the issue and has released a fix. We're now monitoring our systems to see if there are any other problems that could result from the fix.
- resolved
The issue is now considered resolved, with both Facebook and Microsoft single sign-on working as expected. If you find yourself still unable to log in, please reach out to our Support team at zapier.com/get-help "zapier.com/get-help": http://zapier.com/get-help Thank you for your patience as we worked to resolve the issue.
Rewindex changes for this incident
- Major incident: Logging into Zapier using Facebook or Microsoft SSO shown a blank page after authentication. 2026-10-05 18:54 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.zapier.com (opens in new tab). Zapier profile · Recent Zapier incidents · Markdown · JSON