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Xero: Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Impact: minorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Bank ReconciliationCore Xero Products - Bank Reconciliation

Timeline of updates

  1. investigating

    We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON