# Xero: Global: Bank Reconciliation - some customers are expecting an issue with reconciling

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-24 03:32 UTC · Resolved: 2026-06-24 04:37 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Bank Reconciliation, Core Xero Products - Bank Reconciliation
- [Vendor status page: https://stspg.io/0ffyf2lr5g10](https://stspg.io/0ffyf2lr5g10)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-06-24 03:32 UTC: We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.
- **monitoring** 2026-06-24 04:22 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-06-24 04:37 UTC: Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused.  A product release caused this feature to become temporarily unavailable.


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Canonical: https://rewindex.com/company/xero/incidents/vt4thny79fyz · Markdown: https://rewindex.com/company/xero/incidents/vt4thny79fyz.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/vt4thny79fyz · Generated 2026-10-18T12:44:14.851Z