Xero: Global: Payroll - some customers may be experiencing errors when accessing Payroll

Impact: minorStatus: resolvedStarted 2026-07-10 18:16 UTCResolved 2026-07-10 20:19 UTC (2.0 h)3 updatesSource: stspg.io

Affected components: UK PayrollUnited Kingdom - Regional Products - UK PayrollXero MeXero Mobile Apps - Xero MeAU PayrollAustralia - Regional Products - AU PayrollNew Zealand - Regional Products - NZ PayrollNZ Payroll

Timeline of updates

investigating2026-07-10 18:16 UTC
We are aware that some customers trying to access Payroll in Xero are experiencing an error. Our team is investigating this with urgency.
monitoring2026-07-10 19:57 UTC
Our team has implemented a fix and we are currently monitoring the results.
resolved2026-07-10 20:19 UTC
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON