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Xero: Hubdoc - Customers are unable to login

Impact: criticalStatus: resolvedStarted Resolved (1.1 h)1 updateSource: status.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue impacting customers from accessing Hubdoc. This issue related to a system configuration issue which prevented customers from accessing Hubdoc. Our technical teams identified this and put in place a fix to resolve the impact on customers. We apologise for any inconvenience this has caused.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON