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CompaniesxAIIncidents

xAI: Sign-in and dashboard errors for some users

MinorStatus: resolvedStarted Resolved (11 min)3 updatesstatus.x.ai (opens in new tab)

Affected components: cursor.com

Timeline of updates

  1. investigating

    We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.

  2. investigating

    Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.x.ai (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-18 23:02 UTC, resolved after 11 min, 3 update(s).

Title
Sign-in and dashboard errors for some users
Vendor
xAI
Date
URL
https://rewindex.com/company/xai/incidents/r44l5qk34kj1

xAI profileRecent xAI incidentsAll outages on September 18, 2026xAI in September 2026MarkdownJSON