xAI: Usage data slow or unavailable for some users.
Affected components: grok.com
Timeline of updates
- investigating
We are investigating an issue where usage data on the dashboard and the usage APIs may be slow or show no usage for some users.
- resolved
This issue has been resolved, and usage data on the dashboard and usage APIs is loading normally again.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
16812363aa690276…Version 2 captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
38d61fba9b3a5fd4…
Impact, status and times are the vendor’s own, as last archived. View on status.x.ai (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by xAI, started 2026-11-10 18:32 UTC, resolved after 1.1 h, 2 update(s); edited after publishing.
- Title
- Usage data slow or unavailable for some users.
- Vendor
- xAI
- Date
- URL
- https://rewindex.com/company/xai/incidents/ps_bf5495b2ac4634a8
xAI profileRecent xAI incidentsAll outages on November 10, 2026xAI in November 2026MarkdownJSON