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xAI: Grok Bot computers unreachable for some users

MinorStatus: resolvedStarted Resolved (1.1 h)4 updatesstatus.x.ai (opens in new tab)

Affected components: Grok Bot

Timeline of updates

  1. investigating

    We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

  2. investigating

    The root cause has been identified and a fix is being implemented.

  3. investigating

    A fix has been implemented and we are monitoring for service restoration.

  4. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.x.ai (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by xAI, started 2026-09-07 20:32 UTC, resolved after 1.1 h, 4 update(s).

Title
Grok Bot computers unreachable for some users
Vendor
xAI
Date
URL
https://rewindex.com/company/xai/incidents/jw6mzctqkq56

xAI profileRecent xAI incidentsAll outages on September 7, 2026xAI in September 2026MarkdownJSON