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Webex: Webex Calling Service Maintenance: November 04, 2026

MaintenancemaintenanceStatus: completededitedStarted Resolved (6.1 h)2 updates

Affected components: Provisioningc3f4e09046ae11e9bf1a5374f1f8abd3

Timeline of updates

  1. scheduled

    Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades.

    -- Affected Data Centers --
    Frankfurt, Amsterdam, London, and Manchester

    -- Scheduled Maintenance Window --
    Start: Wednesday, November 04, 2026, 21:00 UTC
    Complete: Thursday, November 05, 2026, 03:00 UTC

    -- Affected Services --
    Webex Calling / Cisco BroadCloud

    -- User Experience --
    Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window.

    The User Settings Portal will also be impacted.

    Call processing is expected to remain unaffected.

    Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com (opens in new tab) during the maintenance period.

    For help and support, visit our website at https://help.webex.com (opens in new tab).

    Thank you for your patience as we continue to improve the Webex services.

  2. in progress

    The maintenance is currently in progress.

Changes Rewindex caught on this incident

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Cite this

Maintenance posted by Webex, started 2026-11-04 21:00 UTC, resolved after 6.1 h, 2 update(s); edited after publishing.

Title
Webex Calling Service Maintenance: November 04, 2026
Vendor
Webex
Date
URL
https://rewindex.com/company/webex/incidents/3aadb8d0d19211f1a61a25c075b6b8c8

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