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Wasabi: System Errors to access Wasabi services

MinorStatus: postmortemStarted Resolved (0 min)2 updatesstspg.io (opens in new tab)

Affected components: EU-Central-2 (Frankfurt)US-East-2 (N. Virginia)AP-Northeast-1 (Tokyo)US-Central-1 (Texas)Wasabi Management ConsoleEU-West-2 (Paris)EU-Central-1 (Amsterdam)AP-Northeast-2 (Osaka)US-West-1 (Oregon)US-East-1 (N. Virginia)

Timeline of updates

  1. resolved

    Between 10:09PM to 10:14PM UTC, we experienced errors with connecting to the Wasabi Web Console, STS, and IAM services. It was a temporary issue, auto-resolved and Operations Team validated it. There is no longer any further impact, and all services are now running without issue.

  2. postmortem

    On 27 March 2025 from 10:09 UTC to approximately 10:14 UTC, Wasabi services in our Ashburn (us-east-1), Manassas (us-east-2), Hillsboro (us-west-1), Plano (us-central-1), Amsterdam (eu-central-1), Tokyo (ap-northeast-1), Osaka (ap-northeast-2), London (eu-west-1), and Frankfurt (eu-central-2) regions were unavailable due to an issue, impacting customer traffic and Web Console connectivity. Wasabi Engineering and Operations teams were notified by our automated monitoring systems of an issue with a spike in connection between internal service worker nodes. This spike led to the inability to open new connections within the services.

    Wasabi’s Operations Team manually restarted the services, which corrected the issue and allowed for client connections to resume successfully. By 10:14 UTC, all internal services were restarted and all services returned to normal operating conditions.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Wasabi, started 2025-03-27 22:09 UTC, resolved after 0 min, 2 update(s).

Title
System Errors to access Wasabi services
Vendor
Wasabi
Date
URL
https://rewindex.com/company/wasabi/incidents/n34rdxpcqsld

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