rewindex

CompaniesWasabiIncidents

Wasabi: System Errors when connecting to Wasabi services

No impact listedStatus: postmortemStarted Resolved (-204 min)2 updatesstspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Between 10:40 to 10:50 UTC, we experienced errors with connecting to the Wasabi Web Console, STS, and IAM services. Our Operations Team has taken corrective action and there is no longer any further impact, and all services are now running without issue.

  2. postmortem

    On 17 March 2025 from 10:34 UTC to approximately 10:50 UTC, Wasabi services in our Ashburn (us-east-1), Manassas (us-east-2), Hillsboro (us-west-1), Plano (us-central-1), Amsterdam (eu-central-1), Tokyo (ap-northeast-1), Osaka (ap-northeast-2), London (eu-west-1), and Frankfurt (eu-central-2) regions were unavailable due to an issue which impacted the ability for internal services to communicate effectively within all Wasabi services. Wasabi Engineering and Operations teams were notified by our automated monitoring systems at 10:34 UTC of an issue with a spike in connection between internal service worker nodes. This spike led to the inability to open new connections within the services.  

    Wasabi’s Operations Team noted that automatic restarts of the services did not clear the issue, prompting manual intervention to perform a manual restart of internal service nodes, which corrected the issue and allowed for client connections to resume successfully. By 10:50 UTC, all internal services were restarted and all services returned to normal operating conditions.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Wasabi, started 2025-03-17 17:53 UTC, resolved after -204 min, 2 update(s).

Title
System Errors when connecting to Wasabi services
Vendor
Wasabi
Date
URL
https://rewindex.com/company/wasabi/incidents/j760hz4904dc

Wasabi profileRecent Wasabi incidentsAll outages on March 17, 2025Wasabi in March 2025MarkdownJSON