Wasabi: System Errors in CA-CENTRAL-1
Affected components: CA-Central-1 (Toronto)
Timeline of updates
- investigating
We are currently experiencing system errors in our CA-CENTRAL-1 region.
- monitoring
Our Operations Team identified and corrected the cause of the system errors. Performance to the region is restored and we will continue to monitor the region.
- resolved
This incident is now resolved. Please reach out to support@wasabi.com if you continue to see any errors related to this incident.
- postmortem
From 2024-09-18 17:55 UTC to 2024-09-18 18:08 UTC, we experienced an issue where client connection attempts to Wasabi Cloud Storage were impacted during an upgrade to our services in the CA-CENTRAL-1 region.
The activity had no expectations to create any service impact and began on 2024-09-18 at 13:00 UTC. During the maintenance task, two internal software components had a networking port conflict, causing a delay on the restart process for our load balancer network component. Once our Operations Team identified the condition and cause for the failure, immediate corrective action was taken, and service availability was reestablished.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
785186c8e86677d7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Wasabi, started 2024-09-18 18:09 UTC, resolved after 41 min, 4 update(s).
- Title
- System Errors in CA-CENTRAL-1
- Vendor
- Wasabi
- Date
- URL
- https://rewindex.com/company/wasabi/incidents/978sxgktfz84
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