Companies / Vonage / incidents

Vonage: Israel SMS - Delivery degradation towards Pelephone Network

Affected components: Global Connectivity - SMS Middle East & AfricaSMS Middle East & Africa

Timeline of updates

1. investigating2026-10-12 07:21 UTC

   We are currently observing SMS delivery degradation towards Pelephone Network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

2. monitoring2026-10-12 08:58 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-10-12 09:30 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON