# Vonage: Israel SMS - Delivery degradation towards Pelephone Network

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-12 07:21 UTC · Resolved: 2026-10-12 09:30 UTC · Duration: 2.1 h
- Updates: 3 · Affected components: Global Connectivity - SMS Middle East & Africa, SMS Middle East & Africa
- [Vendor status page: https://stspg.io/27vp2vj9k42x](https://stspg.io/27vp2vj9k42x)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-12 07:21 UTC: We are currently observing SMS delivery degradation towards Pelephone Network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
- **monitoring** 2026-10-12 08:58 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-12 09:30 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/wf0cnvps3gb0 · Markdown: https://rewindex.com/company/vonage/incidents/wf0cnvps3gb0.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/wf0cnvps3gb0 · Generated 2026-10-18T11:32:44.134Z