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Vonage: France Silent Authentication - Service degradation affecting Bouygues Telecom

Affected components: Global Connectivity - Verify SilentAuth EuropeVerify SilentAuth Europe

Timeline of updates

1. investigating2026-10-08 08:46 UTC

   We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

2. monitoring2026-10-08 21:06 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-10-09 10:47 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON