# Vonage: France Silent Authentication - Service degradation affecting Bouygues Telecom

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-08 08:46 UTC · Resolved: 2026-10-09 10:47 UTC · Duration: 26 h
- Updates: 3 · Affected components: Global Connectivity - Verify SilentAuth Europe, Verify SilentAuth Europe
- [Vendor status page: https://stspg.io/n6s37qnyflsl](https://stspg.io/n6s37qnyflsl)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-10-08 08:46 UTC: We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.  Please contact support@api.vonage.com if you have any questions.
- **monitoring** 2026-10-08 21:06 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-09 10:47 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/dh7hqmzm9479 · Markdown: https://rewindex.com/company/vonage/incidents/dh7hqmzm9479.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/dh7hqmzm9479 · Generated 2026-10-18T09:55:51.603Z