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Vonage: Japan Voice - Degradation affecting Long Virtual Numbers
Timeline of updates
- resolved
Please be informed that there was service degradation for inbound and outbound calls to/from Japan long virtual numbers during 09:38 to 10:37 UTC on 28 Feb 2026. It has recovered. It was caused by an issue with the supplier's SIP server. Our supplier performed a switchover to the standby server to restore service. Our supplier will work with their vendor to improve system reliability. Please contact support@api.vonage.com if you have any questions.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON