Companies / Vonage / incidents

Vonage: USA SMS - Delivery degradation affecting Short Code traffic towards AT&T operator

Affected components: Global Connectivity - SMS North AmericaSMS North America

Timeline of updates

1. investigating2026-09-29 13:03 UTC

   Please be advised that we are observing SMS delivery degradation for short code traffic towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. investigating2026-09-29 15:06 UTC

   We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.

3. investigating2026-09-29 16:31 UTC

   We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.

4. monitoring2026-09-29 17:17 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved2026-09-29 17:34 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON