# Vonage: USA SMS - Delivery degradation affecting Short Code traffic towards AT&T operator

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 13:03 UTC · Resolved: 2026-09-29 17:34 UTC · Duration: 4.5 h
- Updates: 5 · Affected components: Global Connectivity - SMS North America, SMS North America
- [Vendor status page: https://stspg.io/7b9t8l7v4lg8](https://stspg.io/7b9t8l7v4lg8)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **investigating** 2026-09-29 13:03 UTC: Please be advised that we are observing SMS delivery degradation for short code traffic towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- **investigating** 2026-09-29 15:06 UTC: We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.
- **investigating** 2026-09-29 16:31 UTC: We are still working with our partner towards resolution of the issue and will issue an update as soon as more information becomes available.
- **monitoring** 2026-09-29 17:17 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-29 17:34 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/vonage/incidents/8lrh1y8jth2v · Markdown: https://rewindex.com/company/vonage/incidents/8lrh1y8jth2v.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/8lrh1y8jth2v · Generated 2026-10-18T12:34:46.237Z