Vapi: Authentication System Maintenance
Affected components: Vapi APIVapi AuthVapi API [Weekly]
Timeline of updates
- update
We're upgrading our authentication database as part of ongoing reliability work on the Vapi platform.
What to expect
• Most of this window is prep and verification. The part customers actually notice should only last a few minutes.
• During those few minutes, requests that create or change account-level resources may briefly fail. That includes starting new calls and making organization or subscription changes.
• Signing in, API key authentication, and read requests are not affected and will keep working throughout.
• Calls already in progress won't be interrupted.
• Any request that fails is safe to retry. Standard client retries will go through once the window closes.
• No data will be lost, and there's nothing you need to do.
We'll post updates here as the work progresses. If you run into any issues after the window closes, email us at support@vapi.ai.
- update
Maintenance ended
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5a58d53f31ad88fb…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Maintenance posted by Vapi, started 2026-08-06 04:00 UTC, resolved after 1.0 h, 2 update(s).
- Title
- Authentication System Maintenance
- Vendor
- Vapi
- Date
- URL
- https://rewindex.com/company/vapi/incidents/994732
Vapi profileRecent Vapi incidentsAll outages on August 6, 2026Vapi in August 2026MarkdownJSON