Vapi: Reactive maintenance on SIP outbound dialing infrastructure, US region
Affected components: SIP Outbound
Timeline of updates
- update
What is affected: Outbound calling
When: Tonight, Friday, October 9, 21:00–21:15 PT (04:00–04:15 UTC, October 10).
What to expect: Non-Campaign Outbound calls may briefly stall or fail to connect during the patch over a 5-10 minute period. We will validate the remainder of the window to confirm calls connect normally, and update this page when connectivity returns and maintenance is complete.
Action needed: None. - update
Upgrade was successful. The API was unavailable for approximately one minute and is successfully sending outbound calls. Will continue to monitor health for the next 2 hours.
- update
Maintenance ended
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4c85b7d2248629c5…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Maintenance posted by Vapi, started 2026-10-10 04:00 UTC, resolved after 15 min, 3 update(s).
- Title
- Reactive maintenance on SIP outbound dialing infrastructure, US region
- Vendor
- Vapi
- Date
- URL
- https://rewindex.com/company/vapi/incidents/1086357
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