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Vapi: Scheduled maintenance on SIP outbound dialing infrastructure, US region

MaintenancemaintenanceStatus: resolvedStarted Resolved (11 min)3 updates

Affected components: SIP Outbound

Timeline of updates

  1. update

    Status: Scheduled

    What is affected: We will apply a software patch to the web server/API that controls outbound dialing through our US SIP infrastructure.

    When: Tonight, Wednesday, October 7, 21:00–21:15 PT (04:00–04:15 UTC, Thursday, October 8).

    What to expect: Non-Campaign Outbound calls may briefly stall or fail to connect during the patch over a 5-10 minute period. We will validate for the remainder of the window to confirm calls are connecting normally and update this page when connectivity returns and maintenance is complete.

    Action needed: None.

  2. update

    The patch to the outbound server was applied and tested in approximately 5 minutes with no downtime. We will continue monitoring over the next few hours.

  3. update

    Maintenance ended

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Cite this

Maintenance posted by Vapi, started 2026-10-08 04:00 UTC, resolved after 11 min, 3 update(s).

Title
Scheduled maintenance on SIP outbound dialing infrastructure, US region
Vendor
Vapi
Date
URL
https://rewindex.com/company/vapi/incidents/1084518

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