Vapi: Reactive maintenance on SIP outbound dialing infrastructure, US region
Affected components: SIP Outbound
Timeline of updates
- update
This maintenance period is a reactive patch, as our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing to remediate the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:00 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 15 minutes.
Action needed: None
- update
Maintenance was successfully complete. We verified that all servers are operating normally.
- update
Maintenance ended
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d262b4f583638c7f…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Maintenance posted by Vapi, started 2026-10-07 04:00 UTC, resolved after 32 min, 3 update(s).
- Title
- Reactive maintenance on SIP outbound dialing infrastructure, US region
- Vendor
- Vapi
- Date
- URL
- https://rewindex.com/company/vapi/incidents/1083557
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