Vapi: EU SIP Maintenance
Affected components: Vapi EU SIP
Timeline of updates
- update
We're performing routine maintenance on our telephony infrastructure in the EU region.
Users of the US regional deployment will not be affected (dashboard.vapi.ai, api.vapi.ai, sip.vapi.ai)
When: Wednesday, September 9 2-2:15am CET (Tuesday, September 8 5-5:15pm PT)
What to expect: There will be downtime at 2am in which calls made using Vapi Numbers, directly via our SIP infrastructure, or via SIP trunk will not connect and fail immediately. After, there will be a period where we monitor and validate the maintenance but calls will start connecting again.
Action needed: If there are concerns around minutes of downtime, customers can configure an alternate transport (i.e. Twilio) for calls.
We'll update this page as the maintenance progresses when SIP calls should be back online and when the update is completed altogether.
- update
Maintenance ended
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bfc88dd3999c49cb…
Impact, status and times are the vendor’s own, as last archived.
Cite this
Maintenance posted by Vapi, started 2026-09-09 00:00 UTC, resolved after 15 min, 2 update(s).
- Title
- EU SIP Maintenance
- Vendor
- Vapi
- Date
- URL
- https://rewindex.com/company/vapi/incidents/1049678
Vapi profileRecent Vapi incidentsAll outages on September 9, 2026Vapi in September 2026MarkdownJSON