Vanta: MSP Console users cannot access MSP Customer Domains
Affected components: Core AppVanta Web App - Core App
Timeline of updates
- investigating
We have identified an issue with MSP console preventing MSP users from accessing MSP customer domains
Our team is investigating the root cause and will provide an update as soon as possible.
- resolved
This incident has been resolved, and MSP users should now be able to successfully access MSP customer domains again.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dc612d25ca391748…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vanta, started 2026-05-27 05:44 UTC, resolved after 1.2 h, 2 update(s).
- Title
- MSP Console users cannot access MSP Customer Domains
- Vendor
- Vanta
- Date
- URL
- https://rewindex.com/company/vanta/incidents/n5s765jbhw3f
Vanta profileRecent Vanta incidentsAll outages on May 27, 2026Vanta in May 2026MarkdownJSON