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Upstash: Connectivity Issues in us-east-1
Affected components: N. Virginia, USA (us-east-1)Redis Global - N. Virginia, USA (us-east-1)
Timeline of updates
- resolved
Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service. We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.
- postmortem
Between 12:37 UTC and 12:50 UTC, an overload in the connection proxying system resulted in instability for a subset of databases. The root cause was identified as a misconfiguration in the routing rules, which caused certain requests to experience timeouts during the initial phase of a gradual deployment. Upon detection, the deployment was immediately rolled back, restoring normal service. We are reviewing our deployment and configuration validation processes to prevent similar issues in the future.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Upstash profile · Recent Upstash incidents · Markdown · JSON