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Upstash: Temporary Database Routing Issue
Timeline of updates
- resolved
Impact: A subset of clients connecting through the eu-central-1 region experienced increased error rates and timeouts when accessing certain databases. Clients in us-west-2 were also briefly affected. The issue was limited in scope and did not impact other regions. Root Cause: During an ongoing migration to improve database routing reliability, a configuration step was applied inconsistently across regions. Resolution: Our monitoring alerted us within minutes, and the migration was promptly rolled back for the affected regions. Service definitions were restored, and normal database connectivity resumed by 15:08 UTC. Next Steps: We are reviewing our migration process to ensure consistency across all regions and adding additional safeguards to prevent similar issues in the future.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Upstash profile · Recent Upstash incidents · Markdown · JSON