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Unbounce: Delay in External Conversion Tracking Stats (Wordpress)
Timeline of updates
- resolved
The WordPress External Conversion Tracking stats will continue to be delayed for at least one day and then will catch up fully. Note that this disruption affects only pages that have the WordPress-specific External Conversion Tracking script. This script is 96 lines long and includes the keyword "UnbounceAnalytics." If you're using this script, you can update your pages to use the regular script listed here to avoid the stats delay: https://documentation.unbounce.com/hc/en-us/articles/203879180-Setting-Conversion-Goals-in-the-Classic-Builder#content2 https://documentation.unbounce.com/hc/en-us/articles/4403255913364-Setting-Conversion-Goals-in-Smart-Builder#content6 Once the regular script is installed, the new stats will come in immediately, without delay. Already delayed stats will catch up later. In the future, you will need to use the regular script on WordPress pages. We'll be sending additional communication about this to affected accounts. Please reach out to support if you have any questions.
From Unbounce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.unbounce.com (opens in new tab). Unbounce profile · Recent Unbounce incidents · Markdown · JSON