Companies / Typeform / incidents
Typeform: Typeform Platform unavailable
Typeform reported a critical platform outage affecting administration, opening forms and submitting responses, starting 2024-03-24 09:51 UTC and resolved at 2024-03-24 11:17 UTC (1 h 25 min). An admin-platform fix was applied first, followed by a fix across all services; the root cause was identified but not disclosed.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Developer Platform - Developer PortalDeveloper PortalAdmin - SubscriptionSubscriptionForms / Renderer - MediaMediaResponsesResults - ResponsesDeveloper Platform - Responses APIResponses APIForm templatesWorkspaces, Teams & Templates - Form templatesBuilder / Create UI - MediaMediaConnect/Integrations - IntegrationsIntegrationsConnect/Integrations - WebhooksWebhooksInsightsResults - InsightsForms / Renderer - Open/Load formsOpen/Load formsPublic Pages - www.typeform.comwww.typeform.comDeveloper Platform - Webhooks APIWebhooks APIShare linkShare Panel - Share linkBlogPublic Pages - BlogCreate APIDeveloper Platform - Create APIBuilder / Create UI - Publish formPublish formBuilder / Create UI - Form creationForm creationForms / Renderer - Submit responsesSubmit responsesAccount SettingsAdmin - Account SettingsPublic Pages - Public Template GalleryPublic Template GalleryBack-EndBuilder / Create UI - Email Follow-upsEmail Follow-upsPricing pagePublic Pages - Pricing pageLog-in/Applications (OAuth)Workspaces, Teams & Templates - Log-in/Applications (OAuth)EmbedsShare Panel - EmbedsResults - SummarySummary
Timeline of updates
- identified
We have identified an incident impacting our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- identified
We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
- identified
We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. We continue to work on a fix for opening and submitting forms. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- monitoring
We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404
- resolved
We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF: INFRA-6404
Rewindex changes for this incident
- Critical incident: Typeform Platform unavailable 2024-03-24 09:51 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON