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Twingate: Issues with Dashboards and Events Processing

MinorStatus: resolvedStarted Resolved (1.1 h)3 updatesstspg.io (opens in new tab)

Affected components: DNS Filtering DashboardsManagement - DNS Filtering DashboardsAnalytics - Reports DownloadsReports DownloadsManagement - Network DashboardsNetwork DashboardsAnalytics - Events ProcessingEvents Processing

Timeline of updates

  1. identified

    We are seeing higher latency than usual with our cloud provider's APIs to process data used for our dashboards and reports. They confirmed the issue with their service. We hope this should be resolved soon.

  2. monitoring

    The Big Query service latencies have dropped and we see improvements with our internal dashboards.

  3. resolved

    All of internal alerts are cleared. You should not see delays/errors with dashboards and reports any longer.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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