Twilio: Email suppression issues

No impact listedStatus: resolvedStarted 2026-10-15 17:27 UTCResolved 2026-10-15 17:27 UTC (0 min)1 updatestspg.io

Affected components: API v3SendGrid Mail Sending - API v3SendGrid WebsiteSendGrid APIPROGRAMMABLE MESSAGING - SMSSMS

Timeline of updates

resolved2026-10-15 17:27 UTC
Our team identified and resolved an issue affecting Email Suppressions. Between September 24 and September 29, 2026, customers may have experienced suppression list changes not being reflected, which could have impacted mail send and unsubscribe processing. A very small amount of mail sent during this period may not have been delivered, and some unsubscribe requests may not have been saved as expected. Affected unsubscribe records have been restored, and all impacted services are operating normally. No customer action is required.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).