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Twilio: Packet Loss in Multiple Regions Affecting Twilio API Traffic

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Our systems experienced packet loss across multiple regions affecting all Twilio API traffic not limiting to voice. Service was degraded between 23:02 and 23:18 Pacific Time on 02/27/2021. During this period, customers may have experienced some failures on their Twilio API traffic. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab). Twilio profile · Recent Twilio incidents · Markdown · JSON