# Twilio: Packet Loss in Multiple Regions Affecting Twilio API Traffic

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-28 07:48 UTC · Resolved: 2021-02-28 07:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/0hk63x8d35wx](https://status.twilio.com/incidents/0hk63x8d35wx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-28 07:48 UTC: Our systems experienced packet loss across multiple regions affecting all Twilio API traffic not limiting to voice. Service was degraded between 23:02 and 23:18 Pacific Time on 02/27/2021. During this period, customers may have experienced some failures on their Twilio API traffic. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/0hk63x8d35wx · Markdown: https://rewindex.com/company/twilio/incidents/0hk63x8d35wx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/0hk63x8d35wx · Generated 2026-10-18T12:36:25.173Z