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Twilio: Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

MinorStatus: resolvedStarted Resolved (6.7 h)1 updatestatus.twilio.com (opens in new tab)
Part of an outage event

Meta outage, Jun 12, 2026 · 14 vendors, 14 incidents

Twilio’s incident names Meta (location or integration). (hop 1, posted +0 min vs the first vendor naming Meta)

“…Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger pla…”

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Metaown incident not archivedWithin an hour8 vendors, 7 blamed MetaTwilio, Sprout Social, Vonage, Hootsuite +41 to 4 hours later4 vendors, 3 blamed MetaBigCommerce, Braze, Iterable, PlivoTwilio (this incident)posted +0 min
Metaown incident not archivedWithin an hour8 vendors, 7 blamed MetaTwilio, Sprout Social, Vonage,Hootsuite +41 to 4 hours later4 vendors, 3 blamed MetaBigCommerce, Braze, Iterable,PlivoTwilio (this incident)posted +0 min
Twilio is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Meta<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>8 vendors, 7 blamed Meta<br/>Twilio, Sprout Social, Vonage, Hootsuite +4"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 3 blamed Meta<br/>BigCommerce, Braze, Iterable, Plivo"]:::blames
  root --> h4
  me["Twilio (this incident)<br/>posted +0 min"]:::me
  h1 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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