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Trello: Intermittent error accessing content
Trello.com experienced a major incident with intermittent content-access errors affecting some Atlassian Cloud customers, starting 2024-06-21 00:18 UTC and lasting 2 h 29 min, until resolution at 2024-06-21 02:47 UTC. The vendor said it identified the root cause, mitigated the problem, and restored normal service.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Trello.com
Timeline of updates
- investigating
We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.
- monitoring
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
- resolved
Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.
Rewindex changes for this incident
- Major incident: Intermittent error accessing content 2024-06-21 00:18 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON