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Travis CI: Linux and Windows VMs not booting

Impact: majorStatus: resolvedStarted Resolved (36 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Travis CI reported a major outage preventing Linux and Windows VMs from booting to run builds, starting 2020-04-08 14:57 UTC and lasting 35 min. The vendor attributed it to a service provider issue; at 2020-04-08 15:32 UTC, it reported the issue resolved and said builds should process normally.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Builds Processing - Linux and Windows BuildsLinux and Windows BuildsGoogle Cloud Platform Google Compute Engine

Timeline of updates

  1. identified

    Our service provider is experiencing issues, and at the moment we are unable to boot VMs to run the builds on Linux and Windows.

  2. resolved

    The service provider issue has been resolved. The builds should be processed normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Travis CI profile · Recent Travis CI incidents · Markdown · JSON