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CompaniesThoughtSpotIncidents

ThoughtSpot: Spotter – Chat history unavailable on non-primary orgs

No impact listedStatus: resolvedStarted Resolved (0 min)2 updatestrust.thoughtspot.cloud (opens in new tab)

Affected components: AmericasAsia PacificAustralia and New ZealandEurope and Middle East AsiaSpotter - AmericasSpotter - Asia PacificSpotter - Australia and New ZealandSpotter - Europe and Middle East Asia

Timeline of updates

  1. investigating

    We are investigating an issue where Spotter chat history is showing as empty for users on non-primary orgs. Primary org users are not affected. Our engineering team has identified the issue and is actively working on a resolution to restore affected conversation history. We will provide an update as soon as we have more information.

  2. resolved

    This work has been completed and chat history for non primary orgs have been restored.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on trust.thoughtspot.cloud (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by ThoughtSpot, started 2026-06-06 15:26 UTC, resolved after 0 min, 2 update(s).

Title
Spotter – Chat history unavailable on non-primary orgs
Vendor
ThoughtSpot
Date
URL
https://rewindex.com/company/thoughtspot/incidents/t8j71szn0jld

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