Tableau: Tableau Feature Degradation: Explore
Affected components: Explore4 instances
Timeline of updates
- updateEdited
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions.
Engineers are working on a fix, there is a workaround to access these data sources:
Don't open the data source from the workbook's Data Sources list.
Go to Explore → Data Sources and select the data source by name.We have a knowledge article published: https://help.salesforce.com/s/articleView?id=005465388&type=1 (opens in new tab)
- update
The engineering team has identified the root cause and a fix is ready. The release process has started, and we'll confirm once the fix is live.
Changes Rewindex caught on this incident
- Incident silently edited: Tableau Feature Degradation: Explore
- Incident updated: Tableau Feature Degradation: Explore
- Incident updated: Tableau Feature Degradation: Explore
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0e7f081be8405a67…Version 2 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e13acf22aa9ae253…Version 3 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
15879ded0a8c42b3…Version 4 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
d684906df30c5337…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Tableau, started 2026-10-24 06:36 UTC, resolved after 4 d, 2 update(s); edited after publishing.
- Title
- Tableau Feature Degradation: Explore
- Vendor
- Tableau
- Date
- URL
- https://rewindex.com/company/tableau/incidents/20004533
Tableau profileRecent Tableau incidentsAll outages on October 24, 2026Tableau in October 2026MarkdownJSON