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Svix: Elevated API errors (tiny fraction of requests)

MinorStatus: resolvedStarted Resolved (47 min)2 updatesstspg.io (opens in new tab)

Affected components: API

Timeline of updates

  1. monitoring

    We accidentally created multiple incidents for this. Removed the extra ones, here is the original text: We are investigating the root cause, but there was an issue that caused elevated errors (tiny fraction of traffic) for some API endpoints. A fix has been deployed, but we are still monitoring.

  2. resolved

    The issue has been fixed, and we finished monitoring. There was an issue with one of our redis shards acting up due to an issue with the code implementing endpoint rate limiting. We are working on a long term fix.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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