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SurveyMonkey: Email Collector invites encountering a 404 error

Impact: criticalStatus: resolvedStarted 2024-12-03 21:02 UTCResolved 2024-12-03 21:39 UTC (37 min)1 updateSource: status.surveymonkey.com

Timeline of updates

resolved2024-12-03 21:39 UTC
The issue is now resolved and the majority of users should now be able access their survey invites without error, but for anyone still seeing an error, a clear of their browser cache (not cookies) should fix it immediately.

From SurveyMonkey’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.surveymonkey.com (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON