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SurveyMonkey: Matrix rating questions missing selection boxes

Impact: minorStatus: resolvedStarted Resolved (2.8 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: SurveyMonkey

Timeline of updates

  1. investigating

    We've identified an issue impacting specific surveys with matrix questions, where the selection boxes are not visible to respondents. An available workaround is to create a copy of the impacted survey.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON