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Sumo Logic: Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Affected components: Data IndexingNorth America 2 (US2) - Data IndexingCloud SIEM ProcessingNorth America 2 (US2) - Cloud SIEM Processing

Timeline of updates

1. investigating2026-08-05 08:16 UTC

   We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

2. monitoring2026-08-05 08:28 UTC

   We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

3. monitoring2026-08-05 08:35 UTC

   We are continuing to monitor the fix for Data Indexing.

4. monitoring2026-08-05 09:00 UTC

   We are continuing to monitor the fix for Data Indexing.

5. monitoring2026-08-05 09:13 UTC

   We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

6. resolved2026-08-05 09:22 UTC

   We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sumo Logic profile · Recent Sumo Logic incidents · Markdown · JSON