# Sumo Logic: Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 08:16 UTC · Resolved: 2026-08-05 09:22 UTC · Duration: 1.1 h
- Updates: 6 · Affected components: Data Indexing, North America 2 (US2) - Data Indexing, Cloud SIEM Processing, North America 2 (US2) - Cloud SIEM Processing
- [Vendor status page: https://stspg.io/z5g69wccwwds](https://stspg.io/z5g69wccwwds)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-08-05 08:16 UTC: We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.
- **monitoring** 2026-08-05 08:28 UTC: We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data.  We are currently monitoring the results.
- **monitoring** 2026-08-05 08:35 UTC: We are continuing to monitor the fix for Data Indexing.
- **monitoring** 2026-08-05 09:00 UTC: We are continuing to monitor the fix for Data Indexing.
- **monitoring** 2026-08-05 09:13 UTC: We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.
- **resolved** 2026-08-05 09:22 UTC: We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.


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Canonical: https://rewindex.com/company/sumo-logic/incidents/1g81h7hvrc5s · Markdown: https://rewindex.com/company/sumo-logic/incidents/1g81h7hvrc5s.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/1g81h7hvrc5s · Generated 2026-10-18T10:41:28.981Z